Getting started

1. Sign in and establish your organisation

Create or sign into your Aventa account. Organiser access requires an active organisation membership; a participant account does not automatically grant it. Contact Aventa if you need your organisation set up or access to an existing team.

2. Create or claim a listing

Add your event’s title, dates, location, category and entry details. If it is already listed, use its claim process rather than creating a duplicate. Claims are checked before control transfers. Review the listing’s content and source before publishing.

3. Choose the service and confirm the cost

Your first self-created listing edition is free under the current commercial model. Additional editions are £24.99 total unless that edition uses Aventa managed entries. Imported, unclaimed records do not use your allowance. Confirm availability and any charge before activating a service.

Promote has agreed prices, but placements and fulfilment need confirmation. Showcase is in development. Managed entries carry the published successful-payment fee; do not assume an unconfirmed package or subscription is included. See pricing and organiser terms.

4. Prepare entries and payments

Configure categories, prices, opening dates, capacity, extras and essential questions. Publish your event terms and refund policy. Set up and verify your connected Stripe account; paid entries can open only when the required payment configuration and testing are complete.

5. Plan communications and event operations

Prepare event information, participant messages, start lists and reports. Optional marketing requires a suitable audience and permission; campaign preparation is separate from delivery. Confirm the sender and delivery service before relying on email. Keep an operational plan for event-day connectivity and access to necessary information.

6. Close the loop

Reconcile entries, fees and refunds, review participant feedback and apply your retention schedule to exports and event answers. If you want to describe your experience of the platform, submit an organiser testimonial for review.

Before your first event

Read the data-protection overview and agree processing responsibilities. You remain the event provider; Aventa supplies the platform.